for beauty coworking at DOLLEA
These General Terms and Conditions (GTC) and Terms of Use govern the use of the coworking workstations and rooms in the beauty salon “Dollea” as well as the contracts concluded via the online booking system (“coworking software”) between
DOLLEA GbR (hereinafter “Dollea” or “Provider”) and the natural or legal persons who book workstations or rooms via the booking system (hereinafter “User”).
Dollea’s offer is primarily aimed at entrepreneurs within the meaning of § 14 BGB, freelancers and other self-employed persons who use the premises to provide beauty services. Private individuals may also use the offers provided they accept these terms and conditions.
By registering in the booking system and/or by placing a booking, the User acknowledges these GTC & Terms of Use as binding.
Registration is required to use the online booking system. The User is obliged to provide all data requested during registration completely and truthfully and to update changes promptly in the user account.
Each booking of a workstation or room via the booking system constitutes a binding offer by the User to conclude a usage agreement.
The contract is concluded as soon as Dollea confirms the booking, e.g. by displaying a confirmation in the booking system and/or by sending a confirmation email.
Dollea is entitled to reject bookings for objectively justified reasons (e.g. sold-out capacities, security concerns, breach of these GTC).
Dollea grants the User the opportunity to use the coworking workstations and rooms for a fee exclusively for the provision of beauty services. This includes in particular:
Use for other purposes (e.g. medical procedures subject to special legal requirements, or activities completely unrelated to the industry) is only permitted with Dollea’s express prior written consent.
The User undertakes not to offer any services that pose a risk to the health of customers, other users, or the infrastructure, or that violate legal provisions.
A change of the purpose of use requires Dollea’s express prior written consent. A breach entitles Dollea to terminate the usage relationship without notice.
Use is permitted exclusively for the days and times booked in the booking system. Assigning the booked workstations or rooms to third parties or subletting is only permitted with Dollea’s prior written consent.
Depending on the booked workstation or room, Dollea provides, among other things, the following equipment (examples, depending on the specific selection in the booking system):
Unless otherwise stated in the booking system, the usage fee includes in particular the following services:
The User is obliged to leave their workstation and common areas in an orderly condition and without excessive soiling. In the event of extraordinary soiling or damage, Dollea reserves the right to charge the User for additional cleaning or repair costs.
Regular opening hours with staff/administrator on site:
Different or additional times may be set out in the booking system; these shall then prevail.
If used outside these times, a key or access arrangement may apply. The last User leaving the salon is obliged to:
The User may use their own materials, tools and equipment. These must comply with applicable safety regulations. The User is solely liable for the condition and proper use of the equipment they bring.
The User shall treat the provided facilities with care and shall notify Dollea immediately of any damage or defects.
The User undertakes not to disturb or hinder other users, in particular by:
Pets may only be brought along with Dollea’s prior written consent and must not impair other users by noise, odors or lack of house training.
Children may only be brought along under supervision; the duty of supervision lies exclusively with the User. Parents are liable for their children.
The User undertakes not to use the infrastructure for:
The User undertakes to comply with all applicable legal provisions when using the internet access provided by Dollea.
In particular, the unauthorized copying, distribution or downloading of copyrighted music, films or other works is prohibited.
If the User culpably breaches these obligations, they shall compensate Dollea for any resulting damage.
The User shall ensure that accompanying persons, employees or customers who are on the premises at the User’s instigation also comply with these obligations.
Keys or other access media must not be passed on to unauthorized third parties. In the event of loss, Dollea must be informed immediately.
In the event of loss of keys or access media, Dollea may charge the User the necessary costs for replacement and, if applicable, necessary security measures (e.g. replacement of the locking system).
The last User leaving the premises is obliged to:
Negligent or intentional breaches of safety regulations or careless handling of access media may entitle Dollea to terminate the usage relationship without notice.
Changes to the infrastructure (e.g. conversions or installations) may only be made with Dollea’s written approval. The User shall bear the costs of restoring the original condition.
The prices applicable for the use of the workstations and rooms result from:
Unless expressly stated otherwise in the system, the prices are gross prices incl. statutory VAT.
Payment is generally due in advance. Permitted payment methods include in particular:
Additional materials or instruments used (e.g. consumables, disposable products or other work materials) can be purchased on site in the salon. Payment is made directly via the card terminal in the salon; all common debit and credit cards are accepted.
Use of the booked workstation/room is only possible after full receipt of payment, unless exceptionally something else has been expressly agreed.
Amounts already paid are generally non-refundable unless:
In these cases, a pro-rata refund will be made for the affected days.
The following rules apply to cancellations by the User:
The same deadlines apply to bookings on Saturday or Sunday of the same week. If a cancellation is made less than 48 hours before the agreed start, the full amount is due – even if the workstation is not used.
The contract term results exclusively from the usage days selected and confirmed in the booking system (“Day Pass” / individual usage days). Each booking is valid only for the specifically selected days.
The User is responsible for reserving desired usage days in good time in advance via the booking system. This also applies to users who work at Dollea regularly or long-term. There is no automatic extension or reservation of days.
If no timely booking is made and the desired workstation is meanwhile assigned to other users, Dollea assumes no responsibility for this and there is no entitlement to provision of the workstation.
Changes or cancellations of already booked days are subject to the cancellation and refund conditions set out in § 7.
Dollea may terminate the usage relationship with immediate effect without notice if there is good cause. Good cause exists in particular if:
Upon termination of use, the User is obliged to:
Dollea shall be liable – regardless of the legal grounds – only for intent and gross negligence.
In the event of a breach of essential contractual obligations (cardinal obligations), Dollea shall also be liable for simple negligence, but limited to the damage that is typically foreseeable.
No guarantee is assumed for failures of Wi-Fi, power or other services, unless such failures are due to intent or gross negligence.
Dollea assumes no liability for the User’s personal items or those of their customers, in particular in the event of loss, theft or damage.
The User is liable for all damage to premises, facilities or equipment caused by them, their employees or their customers.
In the event of loss of keys or other access media, the User is liable for the costs arising therefrom (e.g. replacement of the locking system).
The User bears responsibility for securing their brought materials, tools and equipment and for ensuring that no dangerous or impermissible substances are brought in.
Dollea does not provide insurance coverage for the User’s personal items, materials or equipment, or those of their customers. The User is responsible for obtaining adequate insurance coverage (e.g. public liability insurance, contents insurance).
Dollea reserves the right to change or update these GTC & Terms of Use at any time. The version currently in force will be published in the booking system.
With each booking, the User must expressly accept the version of the GTC valid at the time of booking. The GTC version accepted by the User is stored together with the respective booking.
By completing each booking, the User declares binding acceptance of the currently valid GTC version displayed.
In addition, the User receives a booking confirmation by email (“Booking Confirmation”) in which the GTC version accepted by the User is attached or linked.
Use of the workstations or rooms is only possible if the User has accepted the respective current GTC version.
The processing of the User’s personal data is carried out in accordance with applicable data protection laws, in particular the GDPR.
Details are set out in Dollea’s current privacy policy, available at:
https://dollea.de/datenschutz/
The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
If the User is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with the usage agreement shall be Munich. However, Dollea is also entitled to sue the User at their general place of jurisdiction.
There are no oral side agreements. Amendments and supplements to these GTC & Terms of Use must be made in text form (e.g. email). This also applies to any amendment of this text form requirement.
Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose of the invalid provision. The same applies in the event of a loophole.